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Shipping Policy
This approach is pertinent to homegrown (USA) orders. This approach is intended to guarantee that you are obviously mindful of our transportation strategies and systems. By requesting from this store you acknowledge the strategies contained thus.
SHIPPING COST
All orders are shipped for $8.
TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY:
- In general, domestic shipments are in transit for 3 To 4 days (Monday to Friday).
- Order cut-off time will be 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
- Domestic order handling time is 1-2 business days (Monday to Friday).
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at sales@glowleaks.com.
CANCELLATION
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
PARCELS DAMEGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
CUSTOMER SERVICE
Email: sales@glowleaks.com.
Phone: +19729892655